Cancellations & Transfers
If you are unable to take your scheduled tour due to a business or personal emergency, you may transfer to any tour with available space scheduled to depart within 24 months of your original tour. If you inform Bicycle Adventures of your need to transfer to a different tour 31 days or more before the trip start date, there is no charge to transfer payments. Transfers made 30 days or fewer in advance are subject to the fees outlined below.
If you need to reschedule or cancel a trip for any reason, the following schedule applies:
*Deposits are non-refundable for Custom or Private tours. All other deposits are fully refundable up to 90 days before your trip departure.
Please note the refund schedule is based on your initially scheduled tour. Refunds and transfers are based on prompt payment of tour balance. This includes any upgrades such as single supplement fees and e-bikes.
Exceptions to our cancellation/transfer policy cannot be made for any reason, including weather, terrorism, civil unrest, natural disasters, or personal, family, and medical emergencies. For this reason, we highly recommend purchasing trip insurance. For any cancellations or transfers due to COVID-19 related issues, our standard cancellation/transfer policies apply.
No refunds are made for meals, services, or lodging paid for but not used. All optional extras you order (bike upgrades, etc.) are considered part of the trip cost and are subject to our cancellation fees. Requests to transfer and cancellations of confirmed reservations must be in writing and are effective upon receipt.